OK, last week I bought COD4, and installed it. I cannot get Punkbuster to install, it continually errors out. The the install log is here:


Checking user is Administrator OK
Checking Administrator privileges OK
Opening Service Control Manager OK
Searching for PnkBstrA None Found - OK
Extracting PnkBstrA service OK
Verifying service authenticity OK
Installing PunkBuster service OK
Installed at "C:\Windows\system32\PnkBstrA.exe"
Checking PunkBuster service status STOPPED
Starting PunkBuster service OK
Adding firewall rule for PnkBstrA OK
Adding firewall rule for PnkBstrB OK
Installation Finished.

Please click "Next" to test the PunkBuster services.


The error I get after the installation is this:


"can't open file
'C:\Windows\system32\LogFiles\PunkBuster\\PnkBstrB.log' (error 2: the system cannot find the file specified)

Then after I get that error I try to test the installation of PunkBuster, and this is the log:


Starting PunkBuster Service Tests (v0.986) (03/22/08 07:46:14)
Checking OS
Windows NT 6.0 (build 6000) 64-bit
Checking PnkBstrA service status RUNNING
Checking PnkBstrA Version OK (1029)
Extracting "PnkBstrB.exe" to:
"C:\Users\The Double Deuce\AppData\Roaming\PnkBstrB.exe"
OK
Checking firewall settings OFF
Is PnkBstrA explicitly allowed?
C:\Windows\system32\PnkBstrA.exe NO
Is PnkBstrB explicitly allowed?
C:\Windows\system32\PnkBstrB.exe NO
Checking if PnkBstrB is running NOT RUNNING
Getting port for PnkBstrA OK (44301)
Opening socket for packet send OK
Sending version packet to PnkBstrA SENT
Receiving version from PnkBstrA OK
Received 6 bytes from 127.0.0.1:44301
Response = 7083 (ms) Version = v1029
Getting PnkBstrB install instance NOT FOUND
Sending start packet to PnkBstrA SENT
Waiting for packet from PnkBstrA OK
Received 3 bytes from 127.0.0.1:44301
Response = 11092 (ms) PnkBstrB DID NOT start.
Load FAILED.
PnkBstrA.log: [03.22.2008 07:44:55] PnkBstrA v1029 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit www.evenbalance.com for more information.
[03.22.2008 07:46:22] ERROR: File "C:\Users\The Double Deuce\AppData\Roaming\PnkBstrB.exe" does not exist.

[03.22.2008 07:46:22] ERROR: C:\Users\The Double Deuce\AppData\Roaming\PnkBstrB.exe does not contain a valid certificate; Load denied.

Watching for PnkBstrB instance change (0) TIMEOUT
Getting port for PnkBstrB FAILED
Sending version packet to PnkBstrB SENT
Receiving version from PnkBstrB TIMEOUT
Checking PnkBstrK driver status NOT FOUND
Manually stopping PnkBstrB FAILED - no handle
Removing test PnkBstrB file OK
PnkBstrA.log: [03.22.2008 07:44:55] PnkBstrA v1029 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit www.evenbalance.com for more information.
[03.22.2008 07:46:22] ERROR: File "C:\Users\The Double Deuce\AppData\Roaming\PnkBstrB.exe" does not exist.

[03.22.2008 07:46:22] ERROR: C:\Users\The Double Deuce\AppData\Roaming\PnkBstrB.exe does not contain a valid certificate; Load denied.

PnkBstrB.log: [EMPTY]

----------------------------------
Tests finished.


I have a trouble ticket in with Evenbalance, but they have not been the greatest help. I got a response immediately after I posted it, but now it has been 6 days since I have heard from them . In addition, I have tried creating the missing files, and it still wont work. I have also made sure that PnkBstrA and PnkBstrB are allowed in my Windows Firewall settings. If anyone has any wisdom in this matter, would you share it?


D.D.

Did you buy it from steam?

maybe someone can send you the .exe file you are missing?

I can't get punkassbuster to even show in my firewall but it plays.

Looks like your port for PnkBstrB is being blocked. Perhaps you need to open the ports on your router?

Do you have vista 64bit also?

your punkbuster coud be outdated for call of duty, or like what pwno said its being blocked somehow. Try uninstalling it then reinstalling it just in case its corrupted.

Punkbuster came with the game, so it's not out dated. I have windows vista64. I have checked in the windows firewall, and it shows it is allowed. I am at a loss. no one at Evenbalance has responded in 6 days, and I have tried ti get the to. I have installed and uninstalled PB numerous times, tried to manually create the missing files, but that didn't work. I have also tried uninstalling COD4 and reinstalling it. when I reinstalled, I got the same error "C:\Windows\system32\LogFiles\PunkBuster\\PnkBstrB.log' (error 2: the system cannot find the file specified)"


D.D.

hmmm, maybe you should tell steam casue they sell the game, and see what they say.

Steam may sell the game, but I bought it @ a local retailer. so, no help there.



D.D.

OK, I got an update here. I filed a new ticket and referenced my old ticket, and got a new response. Here it is:


"The "Valid Certificate" error means that the VeriSign certificate does not match the file it is signed with. Therefore the Punkbuster service files will refuse to load, reslting in this error. The most probable cause is malware (like a virus). Please scan your computer with a updated virus scanner and spyware scanner.

A free to use online scanner is available at the following website:

housecall.trendmicro.c...t_corp.asp
www.kaspersky.com/virusscanner

Run a few scanners and once it has found something, disinfect your computer. Microsoft Defender (free download) is one of the recommended spyware scanners (there are more, such as Hijack this and Spybot Search & Destroy):

www.microsoft.com/atho...fault.mspx

Also run the following tool, whic will restore the Widows certificates:

www.softpedia.com/get/...oyer.shtml"


I have tried the last one, and can't get it to work I am trying a few different virus programs, and am having difficulty getting one to work well with windows vista 64 (it seems vista does not play well with others) The Kapersky scanner will ONLY work with IE, and not Firefox.

I will let the scanners do their thingy, whilst I sleep, and I will fill y'all in later.


If any y'all have any other suggestions, I will check 'em out.


D.D.

wow Punkbuster staff doesn't seem to help much. You think that they would provide more than one solution. This doesn't seem like its you problem imo, but I could be wrong. Maybe you do have a virus.

Here are a couple things i have run across:

Go to evenbalance.org and download the pbsvc.exe file. This will install/reinstall the pb services file. I had the same problem and this fixed it.

Make sure that any anti-virus programs you have running (especially and older version of McAfee) are allowing the PnkBstrB.exe to get through.
This has happened to many people on America's Army (2.82) and CoD4.

From this website:http://www.infinityward.com/community/forum/index.php?PHPSESSID=814a4bacd9ecac2b6909ab11e29ec37e&topic=14039.msg159952#msg159952


Or this:
Like geestar20 said, try updating PunkBuster. It's set to update automatically while you're playing, but sometimes needs to be updated manually. I've had many problems with PunkBuster and CoD4, and a manual update seems to always solve the problem/s.

From this website:http://forums.afterdawn.com/thread_view.cfm/607954


Just some more ideas : )

Thanks Millim. I originally tried the PBSETUP thingy, and it didn't work. I just tried it again, and same results. Nothing is working.


OK, were are the firewall exceptions for PB:

C:\Windows\SysWOW64\PnkBstrA.exe
C:\Windows\SysWOW64\PnkBstrB.exe

D.D.

you try the manual update?

Hey Double D, Your posts sounds very similar to my experience with P.B. For me this works . I made my own shortcuts to, COD 4 , both single player and multi player. Also made them for PB . {saved to the desktop} Always right click and run as an administrator . Start the P.B. first, then update every single time , then minimize it and let it run . Here is a link that helped me figure it all out . www.activision.com/ind...home|en_US go to support , pc ,cod 4 loads of , "stuff there"
Did you open ports in TCP and UDP ? Port # 28960 If you do a re-install make sure you search for PB and COD4 and remove all files for a complete and clean re install . o yes one more, if you get a error message about a bad code just remove the code from the menu area , restart and that works for me . Good Luck

Millim, I did manually update PB. I am now running v2.065. and this last log I posted was after I updated. I am too tired tio think about it now. I will try later. MUST GO TO SLEEP.





D.D.